Text Messaging and Phone CallsIntroduction
Welcome to BC Brothers Moving Company's communication service! We prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide us when you opt-in to receive text messages and phone calls from us. By subscribing to our messaging service, you consent to the practices described in this policy.
Information We Collect
When you subscribe to our text message and phone call services, we may collect the following types of information:
Contact Details:
This includes your phone number and any other contact information you provide.
Communication Preferences:
Your preferences regarding the types of messages you wish to receive.
Interaction Data:
Details on how you interact with our messages, including response times and engagement levels.
Service Usage Data:
Information on how you use our services, including frequency and preferences.
How We Use Your Information:
The information we collect is used for the following purposes:Service Provision: To provide you with the messaging services you've requested.
Customer Support:
To assist you with inquiries or issues you may have.
Improvement and Personalization:
To enhance our services and tailor them to your preferences.
Compliance and Legal Obligations:
To comply with legal requirements and our internal policies.
Sharing Your Information:
We do not sell, rent, or share your personal information with third parties for their marketing purposes. SMS consent and phone numbers will never be shared with third-party or affiliated for any marketing reasons.
Your Choices and Rights:
You have certain rights and choices regarding your personal information:
Opt-Out: You can opt out of receiving text messages or phone calls from us at any time by following the instructions provided in our messages or by contacting us directly.
Access and Correction: You have the right to request access to and correction of your personal information in our possession.
Data Security:
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable.
SMS TERMS AND CONDITIONS
1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from BC Brothers Moving LLC, you may receive messages related to the following :Appointment reminders, Follow-up messages, Billing inquiries , or Promotions or offers.
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 100 SMS messages per week related to your moving needs.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from BC Brothers Moving LLC in the following ways: By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.bcbrothersmoving.com/ or call us at 912-658-5700
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by sending you a message or posting a notice on our website.Contact UsIf you have any questions or concerns regarding our Privacy Policy or our privacy practices, please contact us at info@bcbrothersmoving.com or call us at 912-658-5700.